John Morgan Partnership Ltd is a registered data controller with the UK Information Commissioner’s Office under number Z1573938.

We hold personal data about:

  • Clients
  • Prospective clients
  • Suppliers
  • Employees

We will only disclose this data if:

  • It is required by law
  • It is required to provide you with services and goods
  • You have given us prior consent

We do not buy or sell personal data for any purpose.

To verify, update or amend your personal data, or contact us with a data protection query, please email info@johngroup.co.uk

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office.

This policy will be reviewed annually. Date of last review: 28th April 2018

Your Rights

As an individual whose personal data is processed by John Morgan Partnership you have these rights:

  • The right to be informed, which is what this privacy policy is for.
  • The right to access what data we hold about you.
  • The right to object to direct marketing – either use the unsubscribe option or contact us directly.
  • The right to object to processing carried out on the basis of legitimate interests.
  • The right to erasure (in some circumstances).
  • The right to data portability.
  • The right to have your data rectified if it is inaccurate.
  • The right to have your data restricted or blocked from processing

Our Website

John Morgan Partnership uses a third-party service, Google Analytics, to understand how users interact with our website in order to understand better who is visiting, why they are visiting, and how we can better help them by improving our website.

Google Analytics stores information about:

  • the pages you visit on johnmorganpartnership.co.uk
  • how long you spend on each johnmorganpartnership.co.uk page
  • how you got to the site
  • what you click on while you’re visiting the site

Individuals cannot be identified from the information we gain from Google Analytics. You can opt out of all Google Analytics tracking if you would prefer.

Cookies

johnmorganpartnership.co.uk puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

This site will place the following cookies on your computer.

Cookie Name Purpose
gadwp_ir_default_dimension

gadwp_ir_default_metric

gadwp_ir_default_swmetric

gadwp_wg_default_dimension

gadwp_wg_default_metric

gadwp_wg_default_metric

wordpress_google_apps_login

Google Analytics Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.
__cfduid CloudFlare This CloudFlare cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
__zlcmid ZenChat We use ZenChat to provide live customer service chat on our Site. ZenChat requires two cookies: the first cookie stores ZenChat Live Chat ID to identify the device during visits

 

You can control cookies via your web browser settings.

Emailing us

We use SSP Insurance Technology to encrypt and protect email traffic, alongside monitoring for viruses or malicious software.

Data we may hold

Prospective Clients

As a prospective client, we may hold the following information about you:

  • Your name and basic contact information such as phone number and email address
  • Information about the insurance cover you are looking for, claims information and any security details you may provide to us
  • Cover we may be able to offer you
  • Communications with you

If you contact us via email, phone or the contact us page on our website, this data allow us to follow-up with you.

If 36 months after the duration of the enquiry, you can not an active client we will remove this data from our systems.

Clients

As a client, we may hold the following information about you:

  • Your name and contact information such as phone number and email address
  • Your billing and payment information including your address and postcode
  • Details of your insurance cover, claims information and any security details you may provide to us
  • Communications with you

We use this data to meet our contractual requirements to you in providing an agreed service and to seek payment from you via invoice. We also use this for lawful purposes, such as taxation.  We will retain all financial records for 6 years, following the end of the current financial year. This may include your data. We will retain other information about you for the duration of our relationship with you and in line with Financial Conduct Authority regulations.

Suppliers

As a supplier, we may hold the following information about you:

  • Your name and contact information such as phone number and email address
  • Your billing and payment information including your address and postcode
  • Details of the service you provide
  • Communications with you

We use this data to as part of our contractual agreement to help you provide an agreed service and make payments to you via invoice. We also use this for lawful purposes, such as taxation.  We will retain all financial records for 6 years, following the end of the current financial year. This may include your data. We will retain other information about you for the duration of our relationship with you and in line with Financial Conduct Authority regulations.

Data we may transfer

We use third-party tools in our business – SSP Insurance Technologies and Sage. These tools may transfer your information out of the European Economic Area.

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