We have exciting opportunities available for 2 ambitious and enthusiastic individuals to join our team as:
- Personal Lines Account Handler
- Commercial Account Handler
Why JMP?
- Progression Opportunities
- Pension Contributions
- Health Insurance
- Work Socials & Charity Days
Personal Lines Account Handler
We are looking for an Account Handler to join our Personal Lines team. The account handler will assist the Insurance Manager in the everyday running of Personal Lines Policies.
Overall Objectives:
You will be dealing with Personal Lines policies and will deliver a fantastic service to your clients. You will be expected to service your clients through renewing their policies and answering any enquires that they may have.
The Role:
- Maintain and service an existing book of Personal Lines insurance policies including household, motor, travel and property owners.
- Management of claims including reporting and liaising with all parties for the best outcome for clients
- Make policy adjustments as per clients requirements
- Ability to learn and understand insurance markets and placing strategy
- Build insurer and client relationships
- Present client presentations to market
- Adhere to all company policies and procedures
- Attendance at meetings / training sessions as required
- Work with the Insurance Manager to advise clients and potential clients on their insurance requirements in line with their demands and needs
- Accept ultimate responsibility for own clients in all aspects of work to ensure an excellent customer service is provided and maintained.
Experience:
- Experience within an insurance environment with excellent customer service
- Good IT skills
- Strong organisational and time management skills
- Enthusiasm, initiative, problem solver, dependability, and accountability
- Acturis experience is advantageous
Benefits:
Health Insurance / Pension Contributions / Charity Days / Work socials
Commercial Account Handler
We are looking for a Commercial Account Handler to join our expanding team. We have exciting growth plans and are looking for an Account Handler to assist in the everyday running of client accounts to enable the Account Executives to meet Growth targets.
Overall Objectives:
Assist Account Executives in the promotion and growth of JMP, through new and existing client relationships whilst providing an efficient, quality, and reliable service.
The Role:
- Ensuring all documentation and databases are accurate, up to date, and compliant
- Follow procedures to maintain scheme management
- Support Account Executives and deal with everyday queries from clients and insurers
- Management of claims including reporting and liaising with all parties for the best outcome for clients
- Be well versed in a full suite of commercial products and employee benefits
- Build insurer relationships
- In-depth market insight
- Present client presentations to market
- Adhere to all company policies and procedures
- Attendance at meetings/training sessions as required
- Advise clients and potential clients on their insurance requirements in line with their demands and needs
- Accept ultimate responsibility for own clients in all aspects of work to ensure excellent customer service is provided and maintained.
- Available progression to Account Executive
Experience:
- Experience within an insurance environment with excellent customer service
- Good IT skills
- Strong organisational and time management skills
- Enthusiasm, initiative, problem solver, dependability, and accountability
- Acturis experience is advantageous
Benefits:
Health Insurance / Pension Contribution / Charity Days/ Work socials
Join our growing team and play a key role in delivering exceptional service to our clients. We’d love to hear from you!
If you are interested and want to find out more about either of the above roles or wish to apply please contact John Phillips at johnp@johngroup.co.uk or call the office number at 01242 898387